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We are committed to protecting the privacy and security of any personally identifiable information (PII) you provide us. PII includes information that can be linked to a specific individual, such as name, address, phone number, or email address.

This privacy policy explains how Byron Bay Accom handles and protects your PII in accordance with commonly accepted privacy principles.

We may modify or amend this policy from time to time. If you have questions regarding this policy please email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Information we collect

In an effort to keep our service as simple and easy as possible we do not create, use or store profiles of our customers. We only record PII and other information that we reasonably require to do business with you. i.e. to Make a booking or enquiry (Your full name, address, email address and phone number) 

How we use your information

We use your PII only for the purpose of responding to and fulfilling your requests for our products and services. Information collected by us may be used to: 

• Purchase BookEasy Pty Ltd products or services - to charge your credit card and deliver your booking confirmation electronically. We may also contact you about your stay for customer service purposes or to make any changes or cancellations to your booking. 

• Respond to your questions or accommodation queries - We will use your address, email address and/or telephone number to contact you when you submit a question or accommodation enquiry, to make accommodation suggestions and to inform your of happenings in Byron Bay. You can opt out from receiving this information at any time by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Who we share your information with

We do not disclose any information about customer bookings to anyone except to accommodation and other relevant suppliers (e.g. tour operator), providing guest name, telephone number, address and email address for each booking.  

How you control and access your information

If at anytime you would like to alter the PII in your booking or enquire about your PII, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

BBA uses ​the Secure Pay payment gateway, to ensure that credit card data is transmitted securely from our website to your Internet merchant account and card providers.